“The contact with Workist occured during a challenging phase for APD Schlauchtechnik. The strong growth of the company was demanding an increasing amount of workload from the inside sales team. This made it very important that our order entry process was automated with the help of Workist." - Sebastian Anders, Executive Assistant to the Management Board
Since 2020, APD Schlauchtechnik has been working closely with Workist to automate the order entry processes. By using Workist’s AI Software Worki, APD Schlauchtechnik has been able to eliminate the pain that the manual order entry process was causing for the company’s productivity.
The inside sales team at APD Schlauchtechnik has been busy with the monotonous task of manually processing incoming orders, so that no time was left for proactive, value-adding sales activities.
On top of the manual order entry process, dealing with the master data in the ERP-system was a major challenge for APD. A lot of the required information was only implicit knowledge of the team members. The amount of edge cases for mapping article numbers had made it infeasible for APD to automate this process before the collaboration with Workist started.
"Not only did the high degree of automation speed up the order entry process, but it also allowed the input quality to be improved significantly. The result was that personnel capacities could be freed up and redirected towards enabling sustained growth and expanding our consulting services."
Executive Assistant to the Management Board
Workist’s innovative AI software, Worki, uses algorithms for intelligent document understanding and processing that does not require any up-front training. Furthermore, Worki continuously keeps learning by itself during operations, without any additional effort.
Workist’s flexible AI software was also able to solve APD’s issues with master data entry: “In addition to the core order entry process, Workist was also able to offer a solution for the comparably rigid order-dependent master data entry in the ERP-system, without requiring us to make any significant changes to the ERP-system itself .” explains Sebastian Anders, Executive Assistant to the Management Board.
APD Schlauchtechnik can now rely on Workist’s AI to fully automatically process the majority of all incoming purchase orders.“The result was that capacities could be freed up and redirected towards addressing sustained growth and expanding our consulting service.” said Sebastian Anders.
Workist is automating B2B transactions with artificial intelligence. Workist’s AI software automatically processes incoming purchase orders so that nobody ever has to type in documents manually again.
APD Schlauchtechnik is a large-scale producer of tubes and hoses from thermoplastic materials.
Hoses
Order entry
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